Jay Robb 100% Guarantee on JayRobb.com purchases.
100% guarantee, if you are not satisfied with our product, we will make it right!

If you are unsatisfied for any reason, please contact our customer service team at 1-877-JAY-ROBB within 30 days of placing your order.

We will be happy to replace your product or offer you a full refund for the purchased product price.  We do not refund original shipping charges, if applicable unless the return was a result of our error.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.